During Your Stay/ Daily Life
Procedures at the ward office
Notification of your address
Notification of your address
Those who have received a residence card at a port entry/departure*1 are asked to visit the city/ward office where they live with their residence card, and notify the Ministry of Justice where they live within 14 days of finding a place to settle down.
This includes those in possession of a passport starting “Residence card will be issued at a later date”. In such a case, please be sure to bring your passport to the office.
※Those who have already resided in Japan and have moved
Within 14 days from the date of relocation to the new residence, you must notify the move-in at the municipal office of the relocation destination.
Notification of the address (Obtainable from municipal office of the city or ward for)
Fukuoka city (sample of description in English)
Onojo City (sample)
- Residence card（certificate of alien registration）
- Notification Card of my Number
- Certificate of moving out (Tenshutsu Shomei Sho)
※If you change your address in the same city/town (e.g. from Higashi ward to Nishi ward in Fukuoka city), you are not required to submit it.
My number System
“The Social Security and Tax Number System” has been enforced in Japan since October 2015. In this new system, one number (12 digits) will be issued individually to every person possessing a resident record, including international students and researchers residing in Japan. This number, so called “My Number”, will be used for administrative procedures related to Social Security or Taxation etc.
Please find more detailed information here
Important notification about the Social Security and Tax Number System
National Health Insurance
All foreign nationals who granted permission to stay for 3 months or more may enroll in the National Health Insurance Plan. With this insurance, the insured can receive benefits for medical charges
70% of the total charge is borne by the city.
If the amount of the charge to be paid for one hospital in one month (30% of the total medical charge) exceeds determined sum of money the exceeded is borne by the city.
※Please complete the procedure at the ward office where you live.
If you have not completed the notification of your place of residence, please do so first.
※Insurance premiums vary depending on each person’s previous year’s income, so please contact the ward office where you live for details.
※It is convenient to pay insurance premiums automatically from your bank or post office account. Please ask the ward (city) office for the procedure of automatic transfer.
※Click here for National Health Insurance Card and premium payment slip
National Health Insurance Card and Premium Payment Form
- Notification of transfer of insured person of National Health Insurance (located at the ward office)
Notification of transfer of insured person of National Health Insurance
- Residence card
※If your residence card is not issued at the time of entry and your passport says “Issue your residence card at a later date”, please bring your passport.
National Pension System
There is a system which students can apply for extension of national pension premiums, which is called “Special Payment System for Students”
If you wish to apply for “Special Payment System for Students”, please contact Itoshima City Hall, ward office in Fukuoka-City or the nearest Pension Office. When you contact the office, please prepare your student ID card.
special payment for students
Higashi-Fukuoka Pension Office (Japanese version only)
Nishi- Fukuoka Pension Office (Japanese Version only)
Minami- Fukuoka Pension Office (Japanese version only)
National Pension System Website
Click here for details
(1) Kyushu University Hospital
Counseling and health Center provides medical care and advice in the case of disease and injuries and refers patients to Kyushu University Hospital if more specialized examinations and treatments are deemed necessary. If you are referred to Kyushu University Hospital in this manner, be sure to bring the letter of introduction issued by the Counseling and Health Center.
Kyushu University Hospital Website
(2) Medicalfacilities with a foreign language-speaking staff
Fukuoka City International Foundation provides on its website a list of medical facilities in Fukuoka that are staffed with a foreign language-speaking staff.
Fukuoka Medical Information Guide
Fukuoka Medical Information Guide
(1) National Health Insurance
All foreign nationals with a residence permit for a period exceeding 3 months who are students or who are not covered by an employer’s social security plan (mutual aid, health insurance) are required to join National Health Insurance. By paying monthly premiums, subscribers are required to cover 30% of their medical expenses. National Health Insurance is especially beneficial in cases of serious disease or hospitalization thanks to its reimbursement system: if the total sum of medical bills that a single medical institution charges to a subscriber within 1 month exceeds a certain amount, the excess sum is reimbursed to the subscriber. You can join National Health Insurance by applying at National Health Insurance Division of local ward office of your residence. Your National Health Insurance Card will be sent to you by post within a few days after the registration is completed. Monthly premiums are calculated based on your annual income in the previous year. Monthly premium payment can be made via automatic withdrawal from a bank account. For more detail, please contact the ward office in your residence area.
(2) Personal Accident Insurance
Personal Accident Insurance for Students Pursuing Education and Research (“Gakkensai”) covers expenses arisen by accidents during university activities (lectures, experiments, practical exercises, field activities, etc.), travels between university facilities, and commuting. For more details, please contact the Kyushu University Co-op.
Kyushu University Website
(3) Student Mutual Aid “KYOSAI”
This insurance, handled by the Co-op, covers expenses arisen by accidents and injuries during university lectures, experiments and practical exercises. You must be a Co-op member to join this insurance. Please contact Kyudai Seikyo for more details.
(4) Emergency Secure Plan (ESP)
Emergency Secure Plan, which international students enrolled at Kyushu University are required to join, will provide assistance with various medical services. Please note, however, that ESP is not a health insurance, and does not substitute for or replace the National Health Insurance which international students enrolled with a residence card are also required to join. If international students need medical attention for the illness or accident etc., ESP can provide
- Referral to an appropriate, nearby medical facility
- Three-way telephone interpretation service etc.,
When the international students reach the emergency, it will arrange the contact to their family, and also transportation from home country to medical institutions in coverage.
To join ESP, international students are required to pay membership fee 1,000 yen/year. Please follow the instruction in the following website. *Bank transfer fee will be charged additionally per payment.
24 hour Trilingual Medical Assistance
Opening a Bank AccountTo open a bank account, you will need ID, such as your residence card, which officially certifies your address, name and date of birth. International students are required to show Student ID Card. Please note that you may be requested to open an account at a specific bank if you are receiving some scholarship (e.g. Japanese Government (MEXT) Scholarship students need to open JP bank.)
Click here for details
BankHaving a bank account enables you to deposit money, send money to designated recipients, pay utility bills by automatic transfer, obtain a credit card, and perform other operations. Scholarship recipients are required to open a bank account since scholarship payment is made by bank transfer. Please note that some scholarships designate a banking institution at which their recipients must open their account (for example, Japanese government scholarship recipients are required to open their account at Yucho Bank (JP Bank).
Electricity, gas and Water
Tenants in private rental apartments are required to newly subscribe to utility services by telephone.
Telephone and Internet
Public telephones accept 10-yen and 100-yen coins, as well as telephone cards which you can buy at stores, such as convenience stores. International calls can be made from public telephones bearing indication to that effect. On the University campuses, there are several public telephones of this type.
(1) Mobile Phone
There are several mobile phone companies in Japan. To buy a mobile phone and begin a new mobile phone service subscription, you must have a bank account in Japan. In general, you are required to present your bankbook, registered seal, Residence card or a copy of your jumin-hyo (certificate of residence record), passport, and a statement of parental approval (for those below age 20.)
There is a wide range of mobile phone models and service packages with different tariffs. Subscription details can even differ from one shop to another. Please make sure to fully understand the contract details before signing up, since misunderstanding can lead to unexpectedly high telephone bills. For more details, please check the websites of the respective service providers.
In recent years, use of a mobile phone terminal brought from abroad by installing SIM Card purchased at electronics retail shops in Japan is becoming common as well.
Internet access conditions and providers differ from one accommodation to another. If you are renting a private apartment, please confirm the details with your real estate agent. In central Fukuoka City, there are several internet hotspots.
Internet Hotspots (public Internet access over WIFI LAN) examples
Post and Home Delivery (examples)
Bus, Subway, Train
IC Cards as bus/ train tickets
Fukuoka bus, subway and train systems adopt rechargeable IC cards as a method of fare payment. There cards also function as a commuter’s pass and a debit card accepted in many shops. Any one of the cards listed below can be used in the service areas of all the other cards.
Accepting masstransit system
One-day subway ticket
With this card, 1-day unlimited rides on all subway lines (Kuko, Hakozaki, Nanakuma Lines) are allowed.
Price: 620 yen
Fukuoka City Subway
Ito Campus coupon tickets
Ito Campus coupon tickets, usable between any subway station and Kyudai Gakkentoshi Station on the JR Chikushi Line and between Kyudai Gakkentoshi and Kyudai Kogakubu-mae bus stops on Showa Bus, offers a saving of about 300 yen per ride as compared to regular single tickets.
Price: 1 strip of 10 tickets for 5,100 yen (adult)
※510 yen per ticket
Valid for 3 months
※Valid until the last day of the month 3 months from the month of purchase
Sold at: JR Kyudai Gakkentoshi Station, Meinohama Station, Nishijin Station, Tenjin Station and Kyushu University Co-op, etc.
With this card, unlimited bus rides on any day (weekday, weekend and holiday) during given period are allowed for the prices indicated below.
1 month card: 7,000 yen / 3-month card: 20,000 yen
※Please not that Ecole Card users are still required to pay fares if they get on or off at Kyudai Kogakubu-mae, Kyudai Big Orange-mae, Sangaku Renkei Koryu Center and other specified bus stops. For this reason, Wide Ecole Card is recommended to students commuting to Ito campus
1 month card: 10,000 yen / 3-month card: 29,000 yen
JR. Nishitetsu and Subway commuter passes (1,3 and 6 month(s) passes)
Commuter passes are available ticket counters at train station. A certificate of commuting is required to purchase a student commuter pass. Students can apply for the certificate at Students Affairs Section of their School / Graduate School. Please not that some categories of student cannot obtain a certificate of commuting.
The longer commuter pass validity, the greater the discount
How to purchase
1. Confirm the route of public transportation
2. Receive a certificate of commuting issued by the Student Support Division or the Student Affairs Section of your School or Graduate School.
3. Bring your certificate of commuting and student ID card to purchase a commuting pass at any of the location below
Where to buy (examples)
Subway: Meinohama, nishijin, tenjin, Hakata, and Kaizuka Stations JR: Any station
Nishitetsu Bus $ Railway: Tenjin Commuter pass Counter, Kashiihama Sales Office, Ohashi Station, Ijiri Station, etc.
Showa Bus: Ito Information Center, Showa-bus Kind Information
SKIP: Showa-bus Kind Information Plaza (JR Kyudai Gakkentoshi-mae Station) 3rd floor of Hkata bus Terminal
JR Student Discount (certificate of student discount eligibility)
By presenting a certificate of student discount eligibility, students can receive a 20% discount on regular JR train fares if the on0way distance of their train ride for academic purposes (training, observation, etc.) or returning to their hometown for holidays is 101 km or more. Certificates of student discount eligibility can be obtained from automatic certificate-issuing machines. Research students and other non-degree students are not eligible.
One student can be issued with up to 10 certificates per year. Purchasing train tickets at discount prices with certificates issued to persons other than actual travelers is illegal, and holders of such tickets are charged the full regular fare plus a penalty corresponding to double the regular fare.
How to purchase
1. Check the distance to your destination to see if it exceeds 100km.
2. Obtain a certificate of student discount eligibility from a machine on the Campus.
3. Bring the certificate to any JR station to purchase tickets.
Automobile, Motorcycle and Bicycle
Driving an automobile or motorcycle in Japan requires either a Japanese driver’s license or an international driver’s license. It is possible to replace your driver’s license obtained in your home country or a third country with a Japanese driver’s license.
Unlicensed driving is heavily punished (imprisonment up to 12 months, fine up to 300,000 yen) and is even more heavily punished if such driving results in an accident. If you intend to drive in Japan, you are strongly advised to subscribe to voluntary insurance (nin-i hoken), in addition to the mandatory liability insurance. For more details, ask your car or motorcycle dealer upon purchase.
Mandatory liability insurance. For more details, ask your car or motorcycle dealer upon purchase. In recent years, many cases of being arrested for unlicensed driving are reported. Even if you do not need a driver’s license in your home country when driving a small motor cycle, you must obtain a Japanese diver’s license when driving in Japan. Always carry your driver’s license when driving.
How to replace your foreign driver’s license with a Japanese driver’s license
You are required to possess a valid driver’s license issued in a country other than Japan and have stayed in that country for 3 consecutive months or longer following the obtainment of your driver’s license.
Where to apply
Fukuoka Driver’s License Test Center
4-7-1 Hanahata, Minami Ward, Fukuoka City
Monday to Friday (closed on Saturday, Sunday, public holidays and New Year holidays)
●Examination of documents
●Driving knowledge and skills
※Holders of driver’s licenses issued in the countries and areas listed below are exempt from the “driving knowledge and skills” test
Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Luxembourg, Monaco, Netherlands, New Zealand, Norway, Portugal, Republic of Korea, Slovenia, Spain, Sweden, Switzerland, Taiwan, United Kingdom, USA (Maryland and Washington states Only)
●Application form (available at the Test Center)
●2 ID photos (3cm x 2.4cm)
●1 copy of jumin-hyo (certificate of residence record) with mention of locale of family register or nationality
●Valid foreign driver’s license
●Japanese translation of the above driver’s license ( translated or certified by the Embassy or Consulate)
※Translation service by Japan Automobile Federation (JAF)
Japanese translation of foreign driver’s license
●JAF Kyushu headquarters Fukuoka Branch(092-841-7731)
●Candidates who do not speak Japanese may be accompanied by an interpreter.
●Ordinary Type 1 : 2,550 yen
●Large Type 1/ Medium Type 1: 4,100 yen
●Others: 2,600 yen
Vehicle use fee (only examinees subject to driving skill test)
Depends on the size of the vehicle
License issuance fee
Fee for mention of additional vehicle type (if licensed for several vehicle types)
In Japan, cars drive on the left. Be particularly careful if you drive on the right in your home country. Japanese traffic rules are very strict, and violations are heavily punished (fined). Be sure to learn the local traffic rules before you drive. Compensation demanded for a traffic accident is extremely expensive in Japan. In the case of a fatal accident (even one caused by a motor cycle), the sum of compensation demanded could exceed 80 million yen. The mandatory automobile liability insurance is usually insufficient to entirely cover such demand and does not cover material damage caused to the victim or the responsible party’s medical expenses. For this reason, if you drive in Japan, you are advised to join a voluntary insurance in addition to the mandatory one.
Driving to University
Undergraduate Kyushu University students are not allowed to commute by car. Graduate students and research students whose commuting distance is 2 km or more and who habitually stay on the campus until late at night for research activities are allowed to commute by car by applying for a permission and paying an annual vehicular entry fee of 12,000 yen. For more details, please contact the Student Affairs Section of your School or Graduate School.
Bicycles purchased in Japan must be registered for theft prevention and early detection of stolen bicycles. This procedure requires a registration fee of 600 yen. Change of registered information is mandatory when a bicycle owner has changed. Possessing a bicycle without updating its ownership information is considered as theft and thereby punishable. Please not that, in Japan, riding a bicycle while under the influence of alcohol is punishable in the same way as drunk driving. It is also illegal to ride a bicycle while using an umbrella or carrying another person. The number of bicycle collision accidents has been increasing recently on the Kyushu University campuses. Be prudent if you ride a bicycle since even bicycle accidents can lead to huge compensation claims.
Safety and Security
(1) Nationwide Emergency Call Numbers
Throughout your stay in Japan, you should keep in mind the following two phone numbers that you need to call in the event an emergency situation arises. Call the number appropriate to what you need to report or ask for-Each number connects you to a nationwide response center in service nationwide, 24 hours and seven days a week
Crime or accident
Fire, ambulance, emergency medical services.
Wherever in Japan, these calls can be made free of charge from any phone including mobile phones, home phones, and public pay phones.
(2) Traffic accidents
In the case of a traffic accident, call 119(ambulance) first if someone is injured; otherwise, call 110 (police). If you are personally involved, you must note down the other party’s name, address, telephone number, age, driver’s license number, vehicle’s license plate number, insurance company, insurance policy number etc. You must also write down witnesses’ names and telephone numbers, if any. If you are injured, even only slightly, you must seek medical attention and have a medical certificate prepared by the medical institution. You are also required to notify your academic advisor/host professor and the office in charge of your department if you are involved in a traffic accident.
If you detect a fire, shout “kaji-da (fire)!” and alert the people around you; then call 119 for a fire engine. If a fire extinguisher or water is nearby, use it to contain the fire. However, never splash water over a cooking pot containing oil, a kerosene stove or an electric appliance.
(4) Local Police Stations and Police Boxes
Police stations (keisatsu-sho) and police boxes (koban) near the Campuses and student dormitories are listed below. Koban, usually found in an urban area, are stationed by police officers 24/7 to ensure local community security. Feel free to seek help at a koban when you need directions, have lost an object, are involved in or troubled by an incident or accident.
Nishi Police Station
1-14-10 Imajukunishi, Nishi Ward, Fukuoka City
Susenji Police Box
2-8-13 Susenji, Nishi Ward, Fukuoka City
7-7 Higashi Koen, Hakata Ward, Fukuoka City
Minami Police Station
2-3-1 Shiobaru, Hakata Ward, Fukuoka City
Ohashi Police Box
1-3-16 Ohashi, Minami Ward, Fukuoka City
Ijiri Police Box
5-3-3 Ijiri, Minami Ward, Fukuoka City
Shirakibaru Pokice Box
2-4-22 Shirakibaru, Onojo City
Kasuga Police Station
3-1-21 Hara-mashi, Kasuga City
(5) Natural disasters
From summer to autumn, typhoons approach and sometimes hit the lands of Japan. When a typhoon approaches, rainfall and wind intensify, often blowing away roof tiles, tree branches, signboards and other objects and they cause a dangerous situation. In such situation, it is beat to stay inside the building as much as possible, and stay away from the windows since window glass can be broken by objects blown by strong winds. Remember that electric power and water supply are sometime disrupted. Be vigilant against a flood if you live in a lowland area or near a river. If you see rainwater overflowing onto the road surface, refrain from using the subway or going to an underground shopping arcade or basement floor.
When a typhoon strikes overland, mass-transit systems often change their operating schedules. In such a case, gather the latest information from TV, radio or the Internet.
Fukuoka has experienced less frequent earthquake compared to the other areas in Japan. However, there was a major earthquake hit the west coast of Fukuoka Prefecture in May 2005 and another powerful earthquake struck Kumamoto prefecture as well as other Kyushu region in April 2016. Therefore, we must be vigilant at all times.
If an earthquake hits…
- Hide yourself under a sturdy desk or table, and protect your head with a pillow or cushion if available nearby.
- Once the shaking has stopped and you can move, extinguish all inflammable items.
- Open the door to secure an escape route and not to be shut in.
- When outdoors, stay away from buildings, cliffs and shores.
- Evacuate from a building via a staircase; elevators can stop in the middle of operation due to power failure.
- Safety confirmation e-mail will be sent to you b University through Student Portal System, please be sure to reply to it. (ANPIC)
- If you have any damages due to disasters, please report them to a student section of your affiliated department or to Support Center.
Disaster Prevention Info-mail Service “Mamoru-kun”
“Mamoru-kun” is run by Fukuoka Prefecture, and it provides up-to-date information on earthquake, tsunami, typhoon, heavy rain and other disasters in real time via mobile phone or other e-mail.
In the case of an earthquake of intensity 5 and above or a tsunami, you will receive a “safety confirmation e-mail” from Fukuoka Prefecture. By accessing the URL in the e-mail, you will be able to notify your safety status to the registered e-mail addresses of your family or friends’ (5 at most) of your safety easily.
“Mamoru-kun” is available in both English and Japanese. You can register for this service from the fllowing URL (free registration).
Disaster prevention info-mail service Mamoru
Family (educational supports and others)
About the School Education of Japan
Guidebook for Starting School
Available in English, Korean, Vietnamese, Pilipino, Chinese, Portuguese and Spanish.
Procedures for Starting School at Fukuoka City Elementary Schools (Fukuoka city)
Procedures for Changing Schools within Japan to Fukuoka City Elementary/Middle Schools
Procedures for Changing Elementary/Middle
This website provides explanation on transfer procedure for Japanese Children.
Foreign children can also transfer by taking the same procedure as below.
Procedures at the municipal office
- Foreign parents who have moved into Fukuoka city must take a procedure on their residence registration at Resident registration counter of the municipal oofice.
- At that time, those with a school-aged child(re) inform them the request to have child(re) attend a Japanese school at Resident registration counter of the municipal office.
- If you wish for school education, please complete the necessary forms and ask for an issuance of “Notice of School Transfer (Tennyuugaku tsuuchisho).”
Procedures at the school
- Foreign parents and child(ren) visit the designated school and submit the “Notice of School transfer”. Please make an appointment with the school by phone in advance.
- 2. A fire interview will be held with a staff of the school. Brief explanation on the procedures of transferring, preparation of school items and open a bank account will be given. There will be forms to be filled in, so please accompany with someone who can speak/read Japanese.
(4) Procedures for Cases Where Japanese Language Support is required for child(ren)
Health Related Services of Health and Welfare Center (Hokenjyo)
Following service on the mother and child handbook is available.
◇Issuance of the Mother and Child Handbook (Japanese)
Those who have registered as a foreign citizen at Fukuoka city, then the handbook in foreign language can be issued for free if requested.
There are many procedures to undergo before you leave Japan. Especially, you are responsible to complete all required payments for fees and charges. If you leave Japan without having them completed, it will not only cause a lot of trouble to your guarantor or a supervisor but also to discredit the reputation of your home country.
You can find useful information in Support Center HP about necessary procedures before leaving Japan.
Necessary procedures before leaving Japan
Checklist of necessary procedures before leaving Japan